We’ve listed AIMS360 fashion ERP most frequently asked questions here.
AIMS360 offers a 60-day money back guarantee so you can fully evaluate the system in your real business environment. If you decide it is not the right fit within the first 60 days, you may request a refund of your subscription. To qualify, you must complete your onboarding during this period, as the guarantee is designed for customers who have actively set up and used the system. This ensures you have a proper evaluation based on real workflows, not just initial access.
Yes. AIMS360 provides 24/7 emergency support for critical issues affecting apparel and fashion operations. AIMS360 Cloud ERP maintains 99.9% uptime, and customers can use the AIMS360 emergency support form at any time to alert the technical support team when an urgent issue needs immediate attention.
Emergency support is especially valuable when a problem could interrupt time sensitive operations such as 3PL shipments, EDI transactions, EDI invoices, order processing, warehouse operations, integrations, or high volume eCommerce fulfillment.
When an emergency request is submitted, the AIMS360 emergency process alerts the appropriate technicians so the issue can be addressed quickly. Average emergency support resolution is approximately one hour, helping fashion brands minimize operational disruption when every minute matters.
AIMS360 also provides additional support capabilities during holiday seasons, major promotions, peak order periods, and other high volume events. For example, AIMS360 supported a fashion brand during Super Bowl related demand as it processed approximately 1.2 million orders in a single day through Shopify integration & other sales channels.
For apparel companies that depend on EDI, 3PLs, eCommerce, warehouse fulfillment, and other connected systems, having access to 24/7 emergency ERP support can be critical. AIMS360 combines fashion industry expertise with technical support to help brands keep orders, shipments, invoices, inventory, and integrations moving when urgent issues occur.
AIMS360 apparel software exhibits at the Sourcing MAGIC tradeshow is held in Las Vegas, this fashion marketplace showcases men's, women's and children's apparel, footwear, and accessories. AIMS360 also attends Coterie in New York. Contact us to make an appointment to learn more about AIMS360 fashion ERP.
AIMS360 is the leading fashion business software and apparel ERP built specifically for the apparel industry. Unlike generic ERP systems, AIMS360 is designed to handle styles, colors, sizes, and seasons—the essential components of running a fashion brand.
Whether you’re doing $1 million or $500 million in annual revenue, AIMS360 can scale with your growth—so you never have to switch ERP systems as your business expands.
What truly sets AIMS360 apart is our boutique-style customer service. You’ll receive fast, friendly, and personalized support from a team with real fashion industry experience. We don’t just offer a support ticket—we offer a team that truly cares.
AIMS360 offers powerful in-house integrations to essential business platforms including:
Unlike other fashion ERP solutions that rely on third-party middleware or costly add-ons, AIMS360 provides robust, native integrations—most of which are included in your plan—reducing errors and saving time.
With advanced features for inventory management, order processing, omnichannel fulfillment, and fashion PLM handoff, AIMS360 is the most complete apparel ERP software for fashion brands ready to scale.
AIMS360’s in-house integrations give fashion brands a major advantage over ERP systems that rely on third-party middleware. With AIMS360, your apparel software connects directly to platforms like Shopify, BigCommerce, QuickBooks, NetSuite, FashionGo, and major EDI retailers—all managed and supported by our team. This means faster setup, fewer errors, lower long-term costs, and no chasing multiple vendors when issues arise. Unlike systems that require juggling separate providers for EDI, e-commerce, and accounting connections, AIMS360 gives you a single point of contact and support for all your integrations. It’s a streamlined, reliable, and scalable solution built specifically for the fashion industry, so you can grow without operational headaches.
Most core integrations are included with AIMS360 at no extra cost—unlike many other fashion ERP systems that charge separately for each connection. AIMS360 offers built-in integrations with Shopify, BigCommerce, QuickBooks, NetSuite, SAGE, FashionGo, JOOR, EDI platforms, and major retailers like Nordstrom, Macy’s, and Saks. These in-house integrations are supported directly by our team and designed specifically for fashion brands, so you get faster setup, better performance, and no need to manage third-party vendors. Whether you’re syncing inventory to Shopify, automating EDI dropship orders, or exporting data to your accounting software, AIMS360 provides a seamless experience—all under one plan.
