Shift return costs to your customers—without sacrificing loyalty. At checkout, shoppers pay a small, one-time fee to unlock free returns later. With average 70% opt-in rates and far fewer actual returns, you collect more in fees than you spend on shipping and software—and Loop shares that surplus back with you (unlike other providers who keep 100% of the fees)
Deliver a best-in-class post-purchase experience with real-time shipment insights, predictive carrier analytics, and fully branded tracking pages—built in minutes via Loop’s no-code Shopify-native builder or headless APIs. Brands using Loop see a 1–2 % lift in conversion from on-page product recs, 40 % fewer “Where is my order?” tickets, and a 20 % boost in repeat purchases
Seamlessly manage returns and exchanges without ever leaving the AIMS360 Runway app. Generate your Loop API key, connect it in Runway, and Loop will automatically create and update RMAs, issue credits, and guide you through the necessary AR adjustments. Full setup instructions, workflows for returns vs. exchanges, plan details, and FAQs are in our Help Center
