DTC and retail integrations for apparel ERP: every consumer channel, one stock record, one order queue

DTC and retail integration questions, answered

Which ecommerce platforms and marketplaces integrate with AIMS360?

Shopify and Shopify Plus are the native cart connection, with Shopify POS for stores. Anything that sells through a Shopify sales channel imports the same way, which covers TikTok Shop, Facebook and Instagram Shops, and Amazon FBM, Target Plus, Walmart Marketplace and eBay through Shopify's marketplace app. Amazon has its own connections: Seller Central FBM orders through Shopify or the Amazon FBM automation, FBA as a direct sales channel by API, and Vendor Central over EDI. Retailer marketplaces run on Mirakl and Farfetch connect per program, and retailer dropship through Dsco, Rithum, Walmart and Wayfair runs over native EDI. All of them land in the same customer orders module.

What order management system do DTC brands use, and is AIMS360 one?

Most DTC brands start with the order screen inside their cart, then add a separate order management system once wholesale, stores or marketplaces appear and the cart can no longer see what the other channels have committed. AIMS360 is that order management system, built into a consumer brands ERP: every channel's orders sit in one queue, intelligent allocation reserves units across them by rule, and the same record runs the warehouse, EDI, invoicing and accounting. The omnichannel orders hub covers the order management side; this page covers which consumer channels connect and how.

Does AIMS360 integrate with TikTok Shop, Instagram and Facebook Shops?

Through Shopify, yes. Orders from a Shopify sales channel appear in Shopify like any other order and import into AIMS360 on the same automation; a tag can route each channel to its own customer account so it reports separately, while the order source stays Shopify. One caveat on Facebook and Instagram: their orders arrive authorized and on hold, and AIMS360 imports only orders that are paid and unfulfilled, so they import once the payment status changes, which can take up to a day, sometimes after re-running the failed workflow. The Shopify page covers the connection.

How do Amazon orders get into AIMS360?

It depends on the program, because Amazon is three relationships. Seller Central orders you ship yourself (FBM) arrive through the Shopify integration with an Amazon flag so they can be scheduled and reviewed separately, or through the Amazon FBM automation. FBA orders come back through the FBA API connection as shipped orders, so units Amazon shipped still leave your books. Vendor Central, the wholesale program, runs over native EDI with the 850, 855, 856 and 810. AIMS360 is a listed app in the Amazon Selling Partner Appstore. The Amazon hub separates the three, and Seller Central, FBA and Vendor Central each have a page.

Does AIMS360 work with WooCommerce, BigCommerce or Magento?

Not as native connections. Shopify is the cart AIMS360 connects to directly, and the depth of that connection, per location availability, paid and unfulfilled import, fulfillment back, POS, sales channels, is why most AIMS360 brands run their web store on it. A brand on another cart has three routes: a connector partner scoped per program, the AIMS360 Open API, which exposes styles, inventory, customers and orders, or the order import for a cart that exports orders to a spreadsheet. Ask about the cart during scoping rather than assuming a listing on a partner directory means a live connector.

How does inventory stay accurate between the web store, the stores and the warehouse?

One stock record, calculated in AIMS360 and pushed out. An OTS template decides what counts as open to sell for each location, stock, allocations and optionally work in process within a window, and that figure is published to the matching Shopify location: the warehouse to the web store, each store's warehouse to its POS location, a 3PL to its location. Wholesale, EDI and marketplace commitments come out of the pool before the storefront sees a quantity, and availability recalculates on every allocation, receipt, return and shipment. Negative open to sell is sent as zero so the cart never sells units you do not have. Multi-warehouse is what makes the per location part work.

What is the difference between a marketplace order and a retailer dropship order?

Who sells and who ships. On a marketplace such as Amazon Seller Central, a Mirakl powered retailer marketplace or Farfetch, you are the seller of record: you list, you set the price, you hold the stock, you ship, and the marketplace takes a fee. On retailer dropship, the retailer sells the item on its own site and sends you the order as an 850 purchase order with the shopper's address in the ship to, you ship on the retailer's account under its packaging and label rules, and you send back the 856 with tracking and the 810 invoice; the retailer never holds the goods, so your 846 inventory feed is what its site is selling. AIMS360 runs both from the same record; the compliance work applies to the dropship side. The EDI dropship page has the detail.

Can a web order ship from a store, or be picked up in store?

Yes, when a store is a Shopify POS location tied to its own AIMS360 warehouse. A store allowed to fulfill web orders can offer local pickup at checkout, in which case the order arrives with no ship to address and a pickup ship via, still gets a pick ticket and an invoice, and is marked picked up from Shopify. A store that holds the units can also have the web order routed to it and ship it, with the fulfillment going back to Shopify with tracking. The B2C retail store page walks through both, and returns and exchanges taken at the register post as return authorizations and credits.

How are returns handled for DTC orders?

Three ways. A connected returns app such as Loop or Redo sends the return into AIMS360, which creates the return authorization, receives the unit and issues the credit memo, with the refund issued in the cart. A return or exchange taken at a Shopify POS register does the same for web orders carried into a store. Anything else is entered as a return authorization against the original invoice. FBA returns are processed from Amazon's reports rather than through the connection. The returns management hub covers the apps.

Does AIMS360 connect to Walmart, Wayfair, Macy's marketplace or Farfetch?

Yes, each in the way that program works. Walmart runs four programs on one native EDI connection: bulk supplier orders, drop ship vendor orders, Walmart Marketplace (through Shopify's marketplace app) and WFS; Walmart Canada is a separate vendor agreement with bilingual labeling and Canadian dollar invoicing. Wayfair dropship and SPO run over native EDI with the 846 inventory feed Wayfair requires several times a day. Macy's, Bloomingdale's, Nordstrom, Ulta and others run their marketplaces on Mirakl, and each retailer's program is configured during implementation because each has its own catalog spec. Farfetch is a catalog, stock and order flow rather than an X12 cycle, configured to your program.

What happens with the payment on a consumer order?

The shopper pays in the cart. The order imports with a pre-payment for the full amount, the invoice consumes it, and the account for that channel shows the sale and the payment. A partial shipment leaves a pre-payment balance, which is released to a credit memo and cleared with a receivables adjustment when the refund is issued in the cart. AIMS360 never charges or refunds the card; that stays in the cart or the marketplace, and on a marketplace the platform pays you net of its fees. The B2C direct to consumer page follows the money through a partial shipment step by step.

Is AIMS360 an ERP for DTC brands or for wholesale brands?

Both at once, which is the point. AIMS360 is a consumer brands ERP: apparel, footwear, accessories, beauty, jewelry, home and other consumer product brands that sell through some mix of their own web store and stores, marketplaces, wholesale accounts and EDI retailers. A DTC only brand gets the Shopify connection, POS, allocation, warehouse and accounting on one record; a brand that later adds wholesale or a department store account adds the B2B platforms and EDI retailers to the same record instead of a second system. Most brands on AIMS360 run three or more channel types.

Which Shopify plan do I need for the AIMS360 connection?

Any Shopify plan, Basic through Shopify Plus. Shopify B2B, for wholesale on the storefront, is a Shopify Plus feature. Shopify's marketplace app for Amazon FBM, Target Plus, Walmart Marketplace and eBay is available on every Shopify plan and carries Shopify's own monthly fee. More than one Shopify store can connect to one AIMS360 company, each with its own exported styles and its own customer account. The Shopify page lists the setup.

Bring us a day of consumer orders

Web orders, a few register sales, an Amazon order and a dropship 850 from a department store. We will run them through in a demo and show you one queue, one stock record and the books afterward, with the cart and the retailer portal open beside it.

Related AIMS360 pages

• B2C direct to consumer is the record level view: what a web order carries and what happens to the money after a partial shipment.
• B2C retail store covers the register: walk in sales, pickup, ship from store, returns and exchanges.
• DTC and 3PL fulfillment automation is the unattended chain from cart to doorstep across the four places an order can ship from.
• Shopify and Shopify Plus and Shopify POS are the deep pages for the native connection.
• Amazon separates Vendor Central, Seller Central, FBA and FBM, with a page for each.
• EDI dropship, Dsco and Rithum cover the retailer dropship side.
• Mirakl and Farfetch cover the retailer marketplaces.
• Omnichannel orders is the features hub for every order channel, and omnichannel B2B is the wholesale side of this page.
• Shipping, 3PL and returns management are the hubs a consumer order passes through after it imports.
• Most popular apparel software integrations shows where Shopify and Amazon sit beside QuickBooks, EDI and the 3PLs.

Written by the AIMS360 team. Reviewed 15 September 2026. Integration scope reflects the AIMS360 connections as of that date and is confirmed for your program during implementation. Marketplace and platform names belong to their owners; their fees and policies are theirs and change without notice.