AIMS360 integrates with REDO to automate returns and exchanges. Every return started in REDO becomes a tracked RMA, updating inventory, posting credits, and syncing accounting across every channel.
REDO runs the shopper-facing return and exchange. AIMS360 is the system of record that makes it count. Every RMA, restock, credit, and refund flows into your inventory and accounting automatically, across DTC, wholesale, and EDI dropship to major retailers.
Built for consumer goods and product-based brands running Shopify DTC, wholesale, and retail on one platform.
REDO is built for the shopper. AIMS360 is built for the operation and the books. Together they cover the full return, from the click to the credit memo.
A shopper never sees the ERP. Your team never rekeys a return. The handoff between REDO and AIMS360 runs in the background.
They pick items and an outcome in REDO's branded portal: refund, store credit, or exchange.
The return authorization lands in AIMS360 automatically, tied to the original order.
Each unit is scanned in by style, color, and size, then dispositioned per warehouse or 3PL.
AIMS360 records the credit memo and AR adjustment and syncs to your accounting platform.
Inventory, orders, and reporting reflect the return across DTC, wholesale, and retail.
REDO focuses on the shopper experience, and it is strong at it. The operational and financial work below is where AIMS360 takes over, so a return never turns into a spreadsheet.
| Capability | REDO on its own | REDO plus AIMS360 |
|---|---|---|
| Branded return and exchange portal | Yes | Yes |
| Exchange-first flows and store credit | Yes | Yes |
| RMA created and tracked in your ERP | Manual | Automatic |
| Inventory updated by style, color, and size across warehouses and 3PLs | No | Yes |
| Credit memos and accounts receivable posted automatically | No | Yes |
| Wholesale and EDI dropship returns in one place | No | Yes |
| Net sales and margin after returns by style, customer, and channel | No | Yes |
| One system of record for DTC, wholesale, and retail | No | Yes |
Keep REDO for the front-end return your shoppers love. Add AIMS360 so the inventory, credits, wholesale returns, and margin math stop being manual.
AIMS360 already runs the rest of the business, so the return has somewhere to land. That is the difference between a returns app and a full ERP.
Sales orders, allocation, and production tracking from purchase order to receipt.
Real-time inventory by style, color, and size across warehouses and 3PLs.
Native EDI to major retailers plus B2B wholesale, with no third-party gateway in the middle.
Credit memos, AR, and margin analysis by style, customer, and channel, synced to your books.
AIMS360 has run consumer brand operations since 1984.
We will show the full flow on your own catalog: a return in REDO, an RMA in AIMS360, and the credit posted to your books, across DTC, wholesale, and retail.
