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AI assistants

Connect ChatGPT, Claude and Grok to your apparel ERP

AIMS360 connects the AI assistant your team already uses to your live ERP data. The AIMS360 app for ChatGPT, and AIMS360 MCP servers for Claude and Grok, give the assistant read-only access to your orders and invoices. Ask about sales, margin, open backlog or overdue invoices in plain English and get the real number back, as a summary, a sortable table, a chart or an Excel export.

Read-only means an assistant can analyze your AIMS360 data. It cannot change it.

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Which ERP systems connect to ChatGPT, Claude and Grok?

Very few, and fewer still in apparel. Microsoft has shipped MCP servers for Dynamics 365 finance and operations and for Business Central, and a handful of other vendors have followed. Among ERPs built specifically for apparel and consumer brands, AIMS360 is one of the few offering a working connection today, and the only one we are aware of that covers all three of ChatGPT, Claude and Grok.

The three connections differ in how you get them, not in what they can see.

Assistant How the connection works How you get it
ChatGPT A published AIMS360 app inside ChatGPT, authenticated against your own AIMS360 tenant Enable it yourself from inside ChatGPT, for you or your workspace
Claude An AIMS360 MCP server added in Claude's connector settings AIMS360 provisions it for your tenant, then you add the connector
Grok An AIMS360 MCP server, same standard as the Claude connection AIMS360 provisions it for your tenant

All three are read-only. All three read the same live AIMS360 orders and invoices, at the grain apparel actually needs: style, color, size, season and division.

What you can ask, in the words you would actually use

These are not canned reports. They are examples of wording that works, because AIMS360 resolves business language to the right fields behind the scenes. The practical difference is who gets to ask. Reporting in most ERPs is a skill, and you need to know which report, which filters, which date field. Here anyone who can type a sentence can get the number.

“What did we sell last month, by customer?” “Which open orders have no allocation?” “Margin by style for the spring line.” “Who owes us money right now, and by how much?” “Units shipped by size for our top ten styles.” “Compare this month to the same month last year.”

What an AI assistant can actually see

Each connection exposes a defined set of read-only tools over your live AIMS360 data. Orders cover the booked side of the business. Invoices cover what actually shipped and sold. Booked and shipped are kept separate, so the word sales is never ambiguous.

Area Break it down by Measure it in
Orders
Booked and open backlog
Customer, style, color, size, style/color/size, season, division, sales rep, ship-to state, order source, payment terms, carrier, buyer, vendor, cancellation reason, entered, start and complete date Ordered amount, open amount, shipped amount, cancelled amount, order count, units booked, units cancelled
Invoices
Shipped, sold and billed
Customer, style, color, size, style/color/size, season, division, sales rep, bill-to and ship-to state, order source, Shopify store, payment terms, carrier, invoice date, due date Total amount, merchandise, balance, invoice count, units shipped, units back-ordered, margin percent, average unit retail
Record lookup
One order or invoice
Order number or invoice number, with line-item and per-size expansion Full header and line detail, allocations, back-order position

Built-in shortcuts cover what operators ask most: overdue orders, orders with no allocation, overdue invoices, and outstanding balance. Period-over-period comparison is built in as well, up to twelve periods, so this month against last, or the same month across three years, does not need a new report.

How AI improves inventory management in an ERP

Two different things get called AI in ERP, and they are worth keeping separate, because they solve different problems.

Inside the ERP

AI automations

Run on rules you set, and they act. Allocating inventory to orders by customer priority, order and ship date and channel. Forecasting demand. Triggering replenishment. Optimizing warehouse work and picking.

AI automations in AIMS360
Outside the ERP

AI assistants

Read the ERP and answer. A planner asks which open orders have no allocation, or which styles are back-ordered by size, and gets the list without building a report or waiting on anyone.

The ChatGPT app for AIMS360
Underneath both

Style, color and size

Neither one is useful if the data model treats every variant as a disconnected SKU. AIMS360 holds inventory as a style, color and size matrix, which is what makes an answer about size curves possible at all.

Style, color and size inventory

A brand running 500 styles across three warehouses usually wants both. The automations keep allocation and replenishment moving without anyone touching them. The assistant is how a human checks the automations are doing the right thing.

What MCP is, and why it matters for an ERP

Model Context Protocol is an open standard, published by Anthropic, for connecting AI assistants to outside systems. Before MCP, every assistant needed a bespoke integration for every tool. With MCP, AIMS360 builds the connection once and it works wherever MCP is supported, which is why the Claude and Grok connections are the same underlying server.

For an ERP the practical consequence is this. An assistant with no connection to your system will produce a confident, plausible, wrong number. A connected one retrieves the figure from AIMS360 and can show you the rows behind it. And a scoped connection sends only the rows the question needs, rather than the full export you would otherwise paste into a chat window.

What it does not do

  • It cannot write. Every connection is read-only. No creating, editing, cancelling or deleting records in AIMS360 from a chat.
  • It covers orders and invoices today. Production, cut tickets, raw material inventory and accounts payable are in AIMS360 but are not exposed to the assistant connections yet.
  • Claude and Grok are not self-serve. There is no marketplace install. AIMS360 provisions each MCP connection against your tenant, which is deliberate, because it is what keeps the connection scoped to your company data.
  • It does not replace scheduled reporting. For recurring output on a timetable, AIMS360 reporting is still the right tool.

AI assistants and AIMS360, answered

Three. ChatGPT connects through a published AIMS360 app that you enable from inside ChatGPT. Claude and Grok connect through AIMS360 MCP servers, which AIMS360 provisions for your tenant. All three read the same live AIMS360 orders and invoices, and all three are read-only.

No. Every AI assistant connection AIMS360 offers is read-only. An assistant can look up and analyze orders and invoices, but it cannot create, edit, cancel or delete anything in AIMS360. Your approvals, controls and role based access are untouched.

Anything that maps to orders or invoices. Total sales last month, top customers by dollars, top styles or sizes by units, sales by season, division, sales rep or ship-to state, open order backlog, orders with no allocation, overdue orders, overdue invoices, outstanding balance by customer, and margin percent and average unit retail by style. Any of those can be compared against the prior period or the same period last year, up to twelve periods.

Yes. AIMS360 runs Model Context Protocol servers that connect Claude and Grok to live AIMS360 orders and invoices. They are not public downloads. AIMS360 provisions each connection against your own tenant, which is what keeps it scoped to your company data. Request one through the AIMS360 contact form.

Two different ways, and they are worth keeping separate. AI automations run inside AIMS360 and act on rules you set: allocating inventory to orders by customer priority and ship date, forecasting demand, triggering replenishment, and optimizing warehouse work. AI assistants sit outside the ERP and read it, so a planner can ask which open orders have no allocation, or which styles are back-ordered by size, without building a report first.

No. A dashboard answers the questions someone anticipated when they built it. An AI assistant connected to AIMS360 answers the question you have right now, including the follow-up, with no report request and no filter set to rebuild. For scheduled recurring output, AIMS360 reporting still does that job better.

Data handling is governed by your own workspace settings with the assistant provider and by your agreement with AIMS360. Enterprise and Team workspaces are generally not used to train models by default. Confirm the specifics for your plan with the provider and with AIMS360 before rolling it out company-wide. See also how AIMS360 handles data security.

Every channel. The data behind it is your AIMS360 ERP, which already runs DTC, wholesale, retail and EDI dropship to major retailers in one system, so the answers span all of them rather than one storefront.

Ask your own numbers a question

Book a demo and we will run it against your catalog and your channels: a question in plain English, an answer straight out of AIMS360, and the rows behind it.

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ChatGPT and OpenAI are trademarks of OpenAI. Claude and Anthropic are trademarks of Anthropic PBC. Grok and xAI are trademarks of xAI. Model Context Protocol is an open standard published by Anthropic. AIMS360 is an independent ERP provider and is not affiliated with, sponsored by or endorsed by any of them. Reviewed by the AIMS360 product team. Last updated August 2026. · Book a demo · All AIMS360 integrations