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Sephora EDI for beauty and personal care brands: automated 850, 855, 856, 810 and 997, ASN and GS1-128 carton labels, lot and expiration tracking, and chargeback control in one ERP.

Industries / Beauty & personal care / Sephora EDI

Sephora EDI integration

Sell into Sephora on one platform, EDI, ASN and chargebacks handled.

AIMS360 gives beauty and personal care brands managed Sephora EDI inside a full ERP. Purchase orders land in your OMS, ASNs and invoices generate to Sephora's spec, GS1-128 carton labels print with lot and expiration encoded, and every deduction is tracked with the evidence to dispute it.

350+Retailer EDI connections, Sephora included
45+Years running consumer brand operations
97.5%Implementation project success rate

The short answer

What it takes to sell to Sephora

Sephora EDI is the electronic data interchange link every Sephora vendor runs to trade purchase orders, ship notices and invoices with the retailer. Sephora requires it before your first carton ships. The document set commonly runs 850, 855, 856, 810 and 997, cartons need GS1-128 SSCC labels with lot and expiration, and compliance is enforced through Sephora's Capture Compliance and MAP Chargeback portals. Miss a rule and a deduction comes out of your payment. AIMS360 automates the whole flow from one system, so orders, labels, invoices and lot data stay in spec and chargebacks stop compounding.

Sephora EDI document set

What EDI documents does Sephora require?

Sephora uses the ANSI ASC X12 standard and can update its specifications without advance notice. AIMS360 keeps the mapping current, so you are not rebuilding documents every time the spec moves.

850PO in
855Ack
856ASN
810Invoice
997Confirm
EDI doc What it is Direction Status
850 Purchase order from Sephora Sephora to you Core
855 PO acknowledgment, confirms you can fulfill You to Sephora Core
856 Advance ship notice with carton and SSCC detail You to Sephora Core
810 Invoice You to Sephora Core
997 Functional acknowledgment, confirms receipt Both ways Core
852 Product activity and sell-through data Sephora to you Common
846 Inventory inquiry and availability You to Sephora Common
860 / 832 / 870 PO change, price catalog, order status Varies Optional

Sephora's exact required set is defined in the EDI Vendor Guidelines their team issues to you. Requirements can change, so treat this as the typical shape rather than a fixed contract. AIMS360 configures to whatever your guidelines specify.

What AIMS360 handles for Sephora

Order in, compliant shipment out, one system.

Orders and acknowledgments

  • Sephora 850 lands directly in the OMS
  • 855 acknowledgment fires back automatically
  • Allocation runs against one inventory pool
  • Wholesale stock protected from DTC depletion

Shipping and ASN

  • 856 ASN generated at ship with box-level detail
  • GS1-128 SSCC carton labels print to spec
  • Lot and expiration encoded on the label
  • Consolidator routing for Sephora fulfillment

Invoicing and chargebacks

  • 810 invoice submitted on Sephora's window
  • Deductions tracked at the document level
  • Dispute evidence held against each chargeback
  • Reporting on chargeback exposure by cause

Compliance beyond the documents

Sephora enforces two tracks at once. AIMS360 covers both.

Most retailers police supply chain compliance only. Sephora also holds beauty brands to product and ingredient standards. The operational side is where an ERP earns its keep.

Supply chain compliance

  • GS1-128 carton and pallet labels to the routing guide
  • Accurate, on-time 856 ASN, the top chargeback trigger
  • Lot and expiration captured on every line
  • Deductions handled through Sephora's compliance portals

Product and traceability

  • Batch, lot and expiration on every cosmetics SKU
  • First expired, first out allocation by default
  • Forward and backward lot trace for recall readiness
  • Documentation for MoCRA and retailer audits

Industry sources put retail chargebacks of the Sephora type at roughly 500 to 5,000 dollars per occurrence, and can reach a few percent of wholesale revenue when they pile up. The fix is accurate documents shipped on time, generated by the system rather than by hand.

Sephora plus DTC

One inventory pool, so Sephora and your Shopify store stop stealing from each other.

Sephora runs more than 2,700 stores across 35 countries, with over 500 in the Americas, and posted close to 17 billion dollars in 2024 sales, roughly 9 billion in the US (sources: Sephora, Statista). A yes at that scale is a real revenue event, and it is exactly the moment a DTC-first stack starts to break.

A Sephora purchase order drains the warehouse and your Shopify store oversells, or a Black Friday DTC run empties stock that was promised to a Sephora PO. AIMS360 runs wholesale and DTC against a single inventory pool with explicit allocation rules, so commitments to Sephora are protected and reorder triggers fire before either channel stocks out.

See the full beauty & personal care ERP →

Getting live on Sephora

How do you become a Sephora vendor and go live on EDI?

Get your Sephora EDI Vendor Guidelines

Sephora's vendor or brand relations team issues the guidelines: required documents, testing procedure, labeling and timing. You forward them to us.

Map to your Sephora spec

The retailer spec is pre-configured in AIMS360, so this is configuration and confirmation, not building document maps from scratch.

Certify in Sephora's test environment

We run 850, 855, 856, 810 and 997 through certification, validate GS1-128 labels, and confirm ASN timing before anything goes live.

Go live and ship

Sephora POs flow into the OMS, ASNs and invoices generate to spec, labels print with lot and expiration, and chargeback tracking is on from the first order.

Sephora EDI FAQ

What beauty operators ask before selling to Sephora.

What EDI documents does Sephora require?

Sephora runs on the ANSI ASC X12 EDI standard. The core set commonly includes 850 (purchase order), 855 (acknowledgment), 856 (advance ship notice), 810 (invoice) and 997 (functional acknowledgment), with 852 (product activity) and 846 (inventory) often added. Sephora can change its specs without notice, so a managed setup that keeps mappings current is the reliable way to avoid ASN chargebacks. AIMS360 generates the full flow automatically.

How do I become EDI compliant with Sephora?

Request Sephora's EDI Vendor Guidelines from vendor or brand relations, set up the required document flow, carton labeling and ASN timing to their spec, then test in Sephora's certification environment before going live. On AIMS360, POs land in the OMS, ASNs and invoices generate to Sephora's format, and GS1-128 labels print with lot and expiration encoded, so the mapping and testing is handled for you.

Who are Sephora's approved EDI providers?

Sephora lists SPS Commerce and TrueCommerce among its approved managed EDI providers. AIMS360 is the ERP and operations backbone underneath: it captures the Sephora PO, generates the 855, 856, 810 and 997, produces GS1-128 labels with lot and expiration, and tracks chargebacks. AIMS360 connects to Sephora through managed EDI and works alongside or in place of a standalone network depending on how your account is set up.

Does AIMS360 do EDI to Sephora?

Yes. AIMS360 includes a fully managed EDI integration with Sephora. POs flow into the OMS, allocation runs against one inventory pool, ASNs generate to Sephora's exact spec, GS1-128 carton labels print with lot and expiration encoded, and invoices submit on Sephora's window. Chargebacks are tracked at the document level so disputes have evidence. Sephora is one of 350 plus retailer EDI connections AIMS360 supports.

What is a Sephora chargeback and how do I avoid it?

A chargeback is a deduction from your payment when a shipment misses a compliance rule: a late or inaccurate ASN, a wrong carton label, a missing sample. Sephora manages compliance deductions through its Capture Compliance Portal and invoice deductions through the MAP Chargeback Portal. Industry sources put these at roughly 500 to 5,000 dollars per occurrence. AIMS360 reduces them by generating accurate ASNs and GS1-128 labels automatically and tracking each deduction with the evidence to dispute it.

How long does Sephora EDI onboarding take?

Once you have the EDI Vendor Guidelines, configuration and certification testing typically run from several business days to a few weeks depending on document scope and your fulfillment setup. On AIMS360 the retailer spec is pre-configured, so most of that time goes to testing rather than building maps from scratch.

What is the EDI 856 ASN and why does Sephora care about it?

The 856 is the advance ship notice. It tells Sephora exactly what is shipping before it arrives: carton contents, SSCC labels, weights and carrier detail. Sephora's distribution centers use it to receive fast, so an inaccurate or late ASN is one of the most common chargeback triggers. AIMS360 generates the 856 automatically at ship, with box-level detail and GS1-128 SSCC labels.

Does Sephora require lot and expiration tracking?

Yes. Cosmetics carry batch, lot and expiration, and Sephora expects lot-level visibility and correct labeling for compliance and recall readiness, alongside MoCRA obligations for cosmetics. AIMS360 captures lot and expiration on every SKU, allocates first expired first out by default, and traces every lot from receiving to the exact order it shipped on.

What is the difference between Sephora wholesale EDI and Sephora dropship?

Wholesale is business to business: Sephora buys in bulk with an 850 PO and sells in stores or online, and you ship to their distribution centers. Dropship routes online orders to you or your 3PL to fulfill directly to the shopper, still over EDI. AIMS360 supports both against the same inventory pool, so wholesale commitments and dropship orders do not collide.

How much does Sephora EDI cost?

Standalone EDI through a value-added network usually runs a monthly platform fee plus per-document charges and a setup fee per retailer, and full-service management costs more. With AIMS360, managed Sephora EDI is part of the platform rather than a separate vendor contract, so the cost sits inside your ERP instead of stacking a shadow EDI service on top of your other tools.

Sources: Sephora EDI Vendor Guidelines and corporate facts (sephora.com); Sephora sales data (Statista). EDI document sets, labeling rules and figures are current as of July 2026 and can change without notice; your Sephora guidelines are the authority for your account.

AIMS360

Get Sephora-ready on one platform.

See AIMS360 configured for Sephora: your document set, your carton labels, your lot and expiration rules, your consolidator, your DTC channels. A 30-minute call gets you a walkthrough on the same engine trusted by 10,000+ consumer brands.