Short answer
To reach AIMS360, call (310) 361-5710, email hello@aims360.com or send the form above. The team answers questions about the ERP, pricing, implementation and integrations, and books demos.
Already an AIMS360 customer with an urgent problem? Use emergency support so it reaches the right people first.
Who to contact for what
New to AIMS360Questions about features, pricing or fit for your business. Or skip ahead and book a free demo.
Existing customersOpen a support request for how-to help. For anything that stops orders or shipping, use emergency support.
Partners and referralsConsultants, 3PLs and agencies that want to refer a brand can use the referral form.
What happens after you send the form
- A member of the AIMS360 team reads your message and replies by email or phone.
- If you asked about the software, they set up a short call to understand your business model, channels and retailers.
- If it is a fit, you get a live demo on your own workflows, then pricing and an implementation plan.
Contacting AIMS360: FAQ
What is the AIMS360 phone number?
(310) 361-5710.
What is the AIMS360 email address?
hello@aims360.com for general questions, demos and pricing.
Where are AIMS360 offices?
9800 Wilshire Blvd, Beverly Hills, CA 90212; 222 North Pacific Coast Hwy, 10th floor, El Segundo, CA 90245; and 1460 Broadway, New York, NY 10036.
How do I book a demo?
Fill in the form on the demo page or mention it in your message here, and the team will set a time.
I am a customer with an urgent problem. Where do I go?
Use the emergency support form, or call (310) 361-5710.
Can I refer a brand to AIMS360?
Yes. Use the partner referral form.
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