Pet Supplies Plus is a franchise system of 700 plus stores, so your EDI trading partner is the corporate buying entity, not the store. Buyer initiated 860 changes, GS1-128 labels, and a house brand on the shelf. AIMS360 runs it natively.
Pet Supplies Plus is a franchise system, which changes the first question on any vendor setup: who is the trading partner. The answer is corporate, not the neighborhood store, and the documents describe the program at that level. Add buyer initiated 860 changes, GS1-128 carton marking, and a house brand called Redford Naturals sitting on the shelf beside you, and it is a specialty account with its own shape.
Pet Supplies Plus EDI is the electronic document exchange Pet Supplies Plus uses with its vendors. Commonly published across trading partner directories: the 850 purchase order, the 856 advance ship notice, the 810 invoice, the 860 purchase order change and the 997, with GS1-128 carton labels, and in some listings the 855 acknowledgment.
Pet Supplies Plus does not publish a public routing guide, and directories note the required transactions are subject to change by the retailer. What follows is the shape of the program rather than a specification to map from.
Founded in Redford, Michigan in 1988 and headquartered in Livonia, the chain grew through franchising from the late 1990s and passed 700 stores across 36 states by 2023, with grooming, self serve dog wash and adoption services in store and Redford Naturals as the house brand. Franchise Group has owned it since 2021.
You do not exchange EDI with seven hundred franchisees. The trading partner is the corporate buying and distribution entity, and the purchase orders, ship notices and invoices describe the program at that level.
That sounds obvious until a brand tries to set up a store as a customer, or ships to a store address that should have gone to a distribution point. The franchise structure is the thing to get straight before the trading partner profile is filled in: which legal entity, which distribution routing, which remit.
Neighborhood store franchising also shapes the order pattern. Assortments are curated locally within a corporate framework, so a brand can be strong in one region and absent in another, and the 860 change traffic reflects that as buyers adjust.
Commonly published across trading partner directories, which note the required set is subject to change by Pet Supplies Plus.
| Document | Direction | What it carries |
|---|---|---|
| 850 | PSP to you | Purchase order |
| 855 | You to PSP | Acknowledgment, listed by some directories and not others |
| 860 | PSP to you | Buyer initiated purchase order change. Revisions to quantity, date or line after the original order |
| 856 | You to PSP | Advance ship notice, matched to the GS1-128 label on the carton |
| 810 | You to PSP | Invoice, matched to the purchase order as changed and the ASN |
| 997 | Both ways | Confirms a document arrived and was structurally valid |
Directories list the 860 specifically as a buyer initiated change request. Quantities, dates and lines can be revised after the original purchase order lands, which means the order you imported yesterday may not be the order you should ship today.
A system that imports the 850 and files the 860 in a mailbox will ship against a superseded order. The change has to land on the open order record, so picking, the ASN and the invoice all reflect the revised quantities.
GS1-128 carton labels are listed as part of the program. The label on the box and the data in the 856 have to agree, and the reliable way to guarantee that is to print one and build the other from the same scanned units. No public specification states format or placement, so get that in writing.
We have found no public Pet Supplies Plus specification requiring lot codes and expiration dates on the ASN, so this page does not assert one. Food, treats and supplements carry a shelf life regardless. AIMS360 carries lot, batch and expiration on inventory, so the data exists if it is asked for.
AIMS360 is a consumer brands ERP with EDI built in-house and mapped to each retailer's own specification.
Orders import into the same platform holding your inventory, drawing on one pool with every other pet account.
Buyer changes land on the order record rather than beside it, so the warehouse picks the revised quantity and the invoice bills it.
Lot and expiration sit on the inventory record, so allocation works oldest first and the shipment knows which lot it carried.
Mobile scanning builds the shipment, the GS1-128 label prints and the 856 is generated from the same scanned units.
The 810 comes off the same shipment against the order as changed, so quantity and price agree. Any deduction that still arrives is logged against the original order.
EDI is part of the platform, with no per document, per transaction or kilocharacter charges on our side as volume grows.
Pet Supplies Plus is one of 350+ retailer connections on AIMS360, alongside PetSmart, Petco, Chewy and Tractor Supply, all drawing on one pool of stock.
Pet Supplies Plus is a franchise system, with more than 700 stores across 36 states and a large share of them franchisee owned. You do not exchange EDI with 700 franchisees. The trading partner is the corporate buying and distribution entity, and the documents describe the program at that level. Confirm the exact legal entity and any distribution center routing with your Pet Supplies Plus contact, because that is what goes on the trading partner profile.
Commonly published across trading partner directories: the 850 purchase order, the 856 advance ship notice, the 810 invoice, the 860 purchase order change, the 997 functional acknowledgment and, in some listings, the 855 acknowledgment, with GS1-128 carton labels. Directories note the required transactions are subject to change by Pet Supplies Plus, so confirm the set issued to your account before mapping.
Buyer initiated purchase order changes. Directories list it specifically as a buyer initiated change request, meaning Pet Supplies Plus sends revisions to quantities, dates or lines after the original 850. A system that only imports the 850 and ignores what follows will ship against a superseded order. The 860 has to update the open order rather than sit in a mailbox.
Trading partner directories list GS1-128 shipping labels as part of the Pet Supplies Plus program, alongside the 856. The label on the carton has to agree with the ASN, because a mismatch between the two is the fastest route to a receiving exception. AIMS360 prints the label and builds the ASN from the same shipment record. No public specification states the exact format or placement, so get that in writing from your contact.
Yes. Redford Naturals is the in house pet food line, named for the Michigan city where the company was founded. That is an assortment consideration rather than a systems one, but it shapes how much room a category has, and it is worth knowing before a buyer conversation that part of the shelf is already spoken for.
We have not found a public Pet Supplies Plus specification stating it, so we are not going to claim one. What is true regardless is that pet food, treats and supplements are consumables, and lot and date traceability is an operational requirement whether or not a retailer asks for the values in a file. AIMS360 carries lot and batch numbers and expiration dates on inventory, so the data exists if Pet Supplies Plus asks for it.
Yes, and most pet brands in specialty do. They are separate companies with separate programs drawing on the same units in your warehouse, and none reserves stock for the others. AIMS360 holds one available to sell pool and publishes derived positions to each channel, so an order from one account cannot quietly consume units already committed to another.
Yes. AIMS360 EDI is built in-house and mapped to each retailer's own specification, so Pet Supplies Plus orders land against live inventory, 860 changes update the open order, the GS1-128 label and the ASN come from one shipment record, and lot and expiration data carries through on consumables. Pet Supplies Plus is one of 350+ retailer connections, with no per document, per transaction or kilocharacter fees on our side. See the full retailer list.
Last reviewed 1 September 2026 by the AIMS360 EDI team. Pet Supplies Plus does not publish a public routing guide, so the document set described here is drawn from third party EDI trading partner directories, which themselves note the required transactions are subject to change, and is presented as the shape of the program rather than as a specification. Company facts are drawn from public reference sources and the store count is as of 2023. No public source states a lot code or expiration date requirement on the ASN, and this page does not claim one. Pet Supplies Plus and Redford Naturals are trademarks of their respective owners, and AIMS360 is not affiliated with or endorsed by Pet Supplies Plus or Franchise Group, Inc.
A 30 minute live demo taking a purchase order through an 860 change, lot aware allocation, GS1-128 label, ASN and invoice from one record, built for pet brands.
