Native Signet EDI inside AIMS360: CommerceHub drop ship orders for Kay, Jared, Zales, Peoples and Piercing Pagoda, an 846 that covers every SKU, tracked ship confirmations and the 810 Signet pays on.
Signet Jewelers EDI Integration
AIMS360 is a consumer brands ERP with Signet EDI built in. Signet's published EDI specs are for drop ship, and they run on CommerceHub: orders in on the 850, your inventory out on the 846, ship confirmations on the 856, invoices on the 810 and cancellations on the 860. One platform runs your jewelry by style, color and size, where color can just as well be the metal, and sends every one of those documents from the same stock record. The connection is managed by our EDI team.
What system runs inventory and EDI with Signet Jewelers? AIMS360. Signet's public EDI specs cover its drop ship program, which runs on CommerceHub, part of Rithum, in two sets: one for Kay and Jared, and one for Zales, Peoples, Piercing Pagoda and Signet's other divisions. Both are X12 version 4010. AIMS360 imports the 850 as a sales order, sends an 846 that reports every SKU you carry for Signet, confirms each shipment with its tracking number on the 856, and sends the 810, which is what Signet pays on. Our own EDI team builds the maps and runs the connection.
Signet EDI Documents
The Signet Jewelers set covers the 850, 846, 856, 810 and 860. The Kay and Jared set covers the 850, 846, 856 and 860.
| Transaction | What it does for Signet |
|---|---|
| EDI 850 purchase order | A drop ship order with everything needed to fill one customer's purchase. The Signet Jewelers set can name the selling division on each order, Zales, Zales Outlet, Gordon's, Piercing Pagoda or Peoples, and can be in US or Canadian dollars. The ship-to is a store or the customer, and the Kay and Jared set adds installer and access point ship-to types. Orders can carry personalization details. AIMS360 imports each 850 as a sales order with its ship-to and packing slip data. |
| EDI 846 inventory | In the Signet Jewelers set, each 846 certifies your stock for all of your Signet SKUs, and a SKU you leave out is recertified at the last level you reported. That set also rejects the file if a merchant SKU is missing, not unique or shorter than eight characters. AIMS360 sends the 846 on a schedule you set, from an open to sell template. |
| EDI 856 ship confirmation | Reports each order as shipped or canceled. A shipment carries the shipping method and a tracking number for every package, and a cancellation carries a reason. CommerceHub checks UPS and FedEx tracking numbers and rejects a confirmation with an invalid one. AIMS360 builds it from the packed order. |
| EDI 810 invoice | Required for payment in the Signet Jewelers set, which says Signet does not pay on the 856 ship confirmation. It supports GST and provincial tax codes for Canadian orders. The Kay and Jared set has no public 810, so confirm how Kay and Jared invoices are sent. AIMS360 creates the 810 from the same shipment as the 856. |
| EDI 860 change | Signet uses it to cancel a line, part of a line or a whole order. In AIMS360 an 860 arrives as a readable change report, and automatic processing can be switched on for the account. |
Signet's public specs do not include an 855 acknowledgment or an 852 sales report. If your buyer asks for either, or sets you up for store distribution rather than drop ship, ask for those documents, because the public specs do not cover them.
Supplier Requirements
Signet's specs are CommerceHub specs, and supplier setup runs through a CommerceHub onboarding specialist. These are the rules that matter most once you are live.
Signet publishes one spec set for Kay and Jared and another for the Signet Jewelers divisions, each with its own merchant ID. Plan for both if your buyer adds you to both.
In the Signet Jewelers set, an 846 is a full certification of your Signet assortment. A SKU you drop from the file does not go to zero, it stays at the last number you sent, which is how an item you stopped making keeps selling.
The Signet Jewelers spec ties payment to the 810, not to the ship confirmation. A shipment that goes out without its invoice is a shipment you have not billed.
Signet's Responsible Sourcing Protocol covers all precious metals and stones, lab grown diamonds included, and bans undisclosed lab grown. Every merchandise supplier files a compliance report each October, and Key Tier 1 suppliers must be Responsible Jewellery Council certified.
Sources: Signet's drop ship EDI specifications for the Signet Jewelers and Kay and Jared sets, version 4010, published in a public EDI guide directory; Signet Jewelers' fiscal 2026 annual report on Form 10-K; its second quarter fiscal 2027 results of September 9, 2026; its March 19, 2026 strategy update; Signet's responsible sourcing page. Requirements change without notice, so confirm each one against the specs and supplier terms issued to you.
How Signet Buys
Signet buys jewelry three ways, and the public EDI specs cover one of them.
| Model | What it means for a supplier |
|---|---|
| Virtual inventory | Your stock is shown on Signet's websites and shipped by you when it sells. In fiscal 2026 it made up about 51 percent of North America e-commerce sales and 11 percent of total North America sales, per Signet's 10-K. This is the drop ship program the public EDI specs describe. |
| Consignment | Signet held $595.9 million of consignment inventory on January 31, 2026. It uses consignment to widen selection and test new designs, and can return consigned goods to the supplier. |
| Owned stock | Merchandise Signet buys outright for its stores. The documents and labels for store distribution come from your buyer rather than from the public drop ship specs. |
AIMS360 runs the drop ship side natively. Per-piece serial numbers, individually certified stones and memo consignment out to independent jewelers are specialized workflows, so if your Signet program depends on them, raise it on the call, as our jewelry and accessories page says plainly.
Signet Banners
Signet ran 2,534 stores on August 1, 2026: 2,282 in North America and 252 in the UK and Republic of Ireland.
| Banner | Where it sits |
|---|---|
| Kay | The largest specialty jewelry brand in the US by sales, per Signet. Covered by the Kay and Jared spec set. |
| Jared | Positioned by Signet as accessible luxury, with higher average price points than Kay and Zales. Covered by the Kay and Jared spec set. |
| Zales and Zales Outlet | Divisions in the Signet Jewelers spec set. Zales is the third largest US specialty jewelry brand by sales, per Signet. |
| Banter by Piercing Pagoda | Mall based piercing and fashion jewelry, listed as Pagoda in the Signet Jewelers spec set. |
| Peoples Jewellers | Canada's largest specialty jeweler, per Signet. Orders can come in Canadian dollars, and the 810 carries GST and provincial tax codes. |
| Blue Nile and Diamonds Direct | Signet's online and destination diamond businesses. Signet said on March 19, 2026 that James Allen would continue as a proprietary collection within Blue Nile. Neither appears in the public drop ship specs, so ask your buyer how orders reach you. |
| H.Samuel and Ernest Jones | Signet's UK banners. Not covered by the public drop ship specs. |
Signet EDI Workflow
One loop, one system, with the invoice as the step that triggers payment.
| Step | What happens |
|---|---|
| 1. Catalog | Every style, metal and size has a merchant SKU of at least eight characters and a UPC, and the SKUs are agreed with Signet. |
| 2. Inventory | The 846 certifies your stock for every Signet SKU on a schedule you set. |
| 3. Order arrives | The 850 comes through CommerceHub and becomes a sales order, with the division, the ship-to type and any personalization. |
| 4. Change or cancel | If Signet sends an 860, it arrives as a change report before the order is picked. |
| 5. Pick and pack | The order is picked and packed with Signet's packing slip, from your warehouse or your 3PL. |
| 6. Ship confirmation | The 856 reports the shipment with a tracking number for each package, or a cancellation with its reason. |
| 7. Invoice | The 810 goes out from the same shipment. This is what Signet pays on. |
| 8. Payment | Payment is applied to the open invoice in AIMS360. |
Native vs Bolted On
Signet's drop ship runs on CommerceHub, so the network is set. The question is what sits between that network and your stock.
AIMS360 connects to CommerceHub as part of the ERP. The 846 comes from your open to sell, the 856 from the packed order and the 810 from the same shipment, so the inventory Signet shows is the inventory you can ship and every shipment gets billed.
Our EDI team builds the Signet maps and tests them through CommerceHub. EDI is a flat monthly fee per retailer, with no per document charges.
A translator beside your ERP has to be fed the stock and told what shipped. The 846 becomes an export someone has to run, and an invoice that does not go out with the ship confirmation is a payment that waits.
Metered providers also bill by document or kilocharacter, and a full 846 on a large jewelry assortment adds up.
One Stock Record
A ring style in half sizes 4 to 13 across three metals is 57 SKUs before anyone mentions a stone. The 846 has to get every one of them right, every time.
Style, color and size map onto metal, finish, length and ring size in AIMS360, so each cell has its own SKU and UPC on the 846, the 850 and the 856. See the style, color and size page.
The 846 is built from an open to sell template on a schedule you set. You can count one warehouse or several, deduct stock already allocated, and choose to show Signet less than 100 percent of what you have.
Signet drop ship draws on the same inventory as your wholesale accounts and your own site, and allocation rules decide what each channel can take.
A third party warehouse maps to a real location in AIMS360, so the ship confirmation and tracking come from wherever the order actually left.
Managed Onboarding
Our EDI team builds the connection and tests it through CommerceHub. You supply your Signet supplier details, the specs for each set your buyer adds you to and your packing slip requirements.
| Stage | What we do |
|---|---|
| Kickoff | Go through the specs with you: the two sets, the divisions, the ship-to types and the packing slip. |
| Setup | Build the trading partner and customer accounts in AIMS360 and set up shipping and tracking for drop ship. |
| Catalog | Check every merchant SKU against the eight character rule and set up the 846 with your open to sell. |
| Testing | Test the 850, 846, 856, 810 and 860 through CommerceHub. |
| Go live | Watch the first orders through to the invoice and the first full 846. |
| After | Maintain the maps. When Signet changes a spec, the change is ours to make. |
We keep emergency EDI support running around the clock, because a stuck 846 means Signet is selling against yesterday's number.
Signet EDI FAQ
CommerceHub, the two spec sets, the 846, payment, consignment and the banners.
AIMS360. It is a consumer brands ERP with Signet EDI built in: CommerceHub drop ship orders imported as sales orders, an 846 that certifies every Signet SKU on a schedule you set, the 856 with a tracking number for each package, and the 810 from the same shipment. Our own EDI team builds the maps and runs the connection.
Yes. Signet's drop ship specs are CommerceHub specs, and supplier onboarding runs through a CommerceHub onboarding specialist. CommerceHub is part of Rithum. AIMS360 runs CommerceHub drop ship natively.
The Signet Jewelers set covers the 850 purchase order, 846 inventory, 856 ship confirmation, 810 invoice and 860 change. The Kay and Jared set covers the 850, 846, 856 and 860. Both are X12 version 4010. The public specs include no 855 or 852.
Yes. Signet publishes a separate spec set and merchant ID for Kay and Jared. The Signet Jewelers set covers Zales, Zales Outlet, Gordon's, Piercing Pagoda and Peoples. If your buyer adds you to both, you are setting up two connections.
Under the Signet Jewelers spec, they are recertified at the last level you reported. Each 846 certifies stock for all of your Signet SKUs, so an item has to be sent at zero to stop selling. That spec also rejects the file if a merchant SKU is missing, not unique or shorter than eight characters.
The invoice. The Signet Jewelers spec says Signet does not pay on the 856 ship confirmation, only on the 810. The Kay and Jared set has no public 810, so confirm how those invoices are sent. AIMS360 creates the 810 from the same shipment as the 856, so every confirmed shipment is also billed.
Both. The ship-to on a Signet 850 is either a store or the customer, and the Kay and Jared set adds installer and access point ship-to types. Orders can also carry personalization details.
Yes. Signet held $595.9 million of consignment inventory on January 31, 2026, and uses consignment to widen selection and test new designs. It also sells suppliers' stock online as virtual inventory, about 51 percent of North America e-commerce sales in fiscal 2026. The public EDI specs cover the virtual inventory side.
Yes. The Signet Jewelers 850 can be in US or Canadian dollars, Peoples is one of its divisions, and the 810 supports GST and provincial tax codes.
Signet's sourcing standard for all precious metals and stones, lab grown diamonds included. It bans undisclosed lab grown, every merchandise supplier files a compliance report each October, and Key Tier 1 suppliers must be Responsible Jewellery Council certified.
2,534 stores on August 1, 2026: 2,282 in North America and 252 in the UK and Republic of Ireland. Banners include Kay, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, Peoples Jewellers, H.Samuel and Ernest Jones. Signet said in March 2026 that James Allen would continue as a proprietary collection within Blue Nile.
Not with AIMS360. Signet's drop ship runs on CommerceHub, and AIMS360 connects to CommerceHub as part of the ERP, so there is no translator in between. EDI is a flat monthly fee per retailer with unlimited transactions.
See AIMS360 send a full Signet 846, take in a Zales order, confirm it with tracking and send the 810 that gets it paid, all from one record.
